Terms & Conditions

Download our Terms & Conditions here.

How to shop at G. Ryder & Co. Ltd.
We have tried to make it easy for you to find the products you want on our website. Once you have chosen your products and the quantity you require simply add these to your cart. When you are ready, click on the checkout button and you will be asked for a few details which we need to complete your order.

Payment
We will accept most credit cards and debit cards. We also accept cheques as payment however cheques need to be cleared at our bank prior to goods being dispatched. All transactions are in sterling. If you wish to pay in another currency then please contact our customer service department on 01908 375524

Delivery Charges
Delivery charges quoted are for delivery to mainland UK addresses only. For delivery charges to other countries including Eire and Channel islands please contact us and we will advise you of charges accordingly.

Returns Policy
If for some reason you are not satisfied and would like to return the product, please do so in the original packaging and unused within 14 days. Please indicate on the delivery note whether you wish a refund or exchange. We urge you to obtain a certificate of posting available free from the post office and ensure you have sufficient insurance cover when returning valuable items.

We cannot accept liability for goods lost or damaged in transit. Return postage will be refunded if any of our goods arrived to you damaged or faulty. Any refunds will be completed within 30 days of the goods being returned to us.

Security
We do not hold any credit card information on our systems or at our premises.

Privacy
Any information you give us to enable us to fulfil your order is totally secure. We do not sell or rent any information to third parties for marketing or any other purposes We will not disclose your details to anyone unless required to do so by law. We will always remove addresses from our address list when requested to do so.

Copyright
All photographs, logos and text shown on this website are owned by G. Ryder & Co. Ltd. and are not to be used without our permission.